Store Updates - Our co-op's response to COVID-19

Click here for ongoing updates.

Dismiss Message

Coronavirus Covid-19 Updates

TCCP is committed to remaining a reliable destination in serving our community to provide necessary resources for families, owners and staff. As the safety of our community is our first priority, TCCP wants to update and assure you that we are monitoring information regarding coronavirus disease, now called COVID-19. Following along on this page for store updates as the situation changes and evolves.

More information about COVID-19 is available through the Minnesota Department of Health and the CDC.

Update - March 23, 2020

To better serve you and our community during this time of constant change across the country, we have implemented the following changes until further notice at the Wedge, Wedge Table, and Linden Hills Co-op:

Shopping Experience

  • 75 shopper maximum at a time in our stores
  • Consistent wiping down grocery cart and basket handles with sanitizing wipes or disinfectant products
  • Repeatedly sanitizing bulk utensils and tongs for produce areas.
  • 6 feet distance reminders at checkout lanes
  • Sanitizing conveyor belt after each customer transaction
Employee Support
  • Plexiglass shields installed at all check out lanes
  • Providing gloves for every employee
  • Allowing employees to wear masks as each individual is comfortable to do so

Update - March 19, 2020

The team at TCCP recognizes there are multiple messages and perspectives in our community during this unprecedented time. Thank you for supporting our impact and want to acknowledge that we are doing our best to support all members in our family. We reiterate and reassure that our entire staff is one of our most valuable assets and we have been working behind the scenes over the past week to finalize the following enhancements.

Employee Support
  • An increase for our hourly employees from 3/16/20-4/5/20
  • Installing plexiglass shields at all checkout locations.
  • If an employee requires time off, should employees exhaust all paid sick and vacation time, employees can choose to go into a negative sick balance to cover any absences related to COVID-19.  This will allow people to continue receiving a full paycheck while not working. A negative balance will slowly become positive when people can return to work and begin earning sick time again. This is an option, and employees do not need to choose to do this.
  • Full-time employees are provided with short-term-disability insurance. If employees are unable to work for health reasons, this will continue a portion of pay for the duration of the incapacitation. Should anyone test positive for COVID-19 and needs to go out on short-term disability, TCCP will pay full salary during the one-week disability waiting period.
  • TCCP will be providing the option for a more efficient communication process for employees to sign up for texts with personal cell phones.
  • Effective Wednesday, March 18th, all retail locations are limiting the number of shoppers in each store to a maximum of 75 people. If a store reaches this maximum capacity, an employee will be located at the front door monitoring those leaving to allow new customers to enter and shop in an efficient and efficient manner.

Shopping Experience

  • Colored tape is being placed on the floor at each register to encourage social distancing.
  • We are asking customers to please consider allowing those at high risk to shop earlier hours between 8:00-9:00 am each day.

Update - March 17, 2020

Twin Cities Co-op Partners is committed to remaining a trusted destination in serving our community that provides necessary resources for families, owners and staff. To better serve you and our community during this time of constant change across the country, we’ve made these enhancements below to the Wedge, Wedge Table, and Linden Hills Co-op:

CUSTOMER EXPERIENCE

  • Out of concern for individual’s shopping experience and well-being, we are limiting the number of shoppers in each store to a maximum of 75 people at a time. If we reach this maximum capacity, we will have an employee at the front door monitoring those leaving to allow new customers to enter and shop in an efficient manner.
  • To be respectful of social distancing, our checkout lines will provide increased physical spacing between customers. Shoppers will be asked to wait behind a mark until it is their turn.
  • Our current hours will remain the same as usual. Although other retailers have recently limited store hours. It is our intention to avoid overcrowding in our stores and maintain social distancing across more hours.
  • We request that people please consider allowing those who are high risk to shop earlier hours between 8:00am to 9:00am each day.

OUR SERVICES

  • We are maintaining strict cleaning and sanitizing protocols. Each store has a defined routine for sanitizing shopping baskets, shopping carts, bulk equipment and utensils with our employees and customers. Frequent hand washing is also encouraged for all staff.
  • The Wedge Table, our market café on Nicollet and 24th, is open to sell groceries, made to order food for takeout and for family meal catering options. We know the Minneapolis declaration of a state of emergency is ordering the closing of restaurants for dine in – and we will be in compliance with that, but also want to make sure we are providing prepared meals for people in the community. The seating area and gathering spaces are closed.
  • Our juice bar (at Lyndale) and made-to-order (at Lyndale and Linden Hills) will remain open.
  • Our self-serve kombucha is now closed, but we carry an abundance of packaged kombucha.
  • We are only using disposable dishes and cups.

OUR PRODUCTS

  • We are working hard to replenish out-of-stock items through our growers, manufacturers and producers.
  • At Wedge Lyndale and Linden Hills, the hot bar, salad bar and soup bar are transforming to pre-packaged meals located both in the hot bar area and grab & go coolers for your convenience.
  • Artisan bread and baked goods are now pre-packaged. We may need to limit variety of certain prepared foods and bakery items depending on demand and production capacity.

We want to recognize the hard work of our staff at the crucial time. Our stores have been busier than ever the past week, and we appreciate the hard work our staff has put to make the experience as normal as possible. We’re all in this together, so thank you for your understanding!

Update - March 8, 2020

TCCP is committed to remaining a reliable destination in serving our community to provide necessary resources for families, owners and staff. As the safety of our community is our first priority, TCCP wants to update and assure you that we are monitoring information regarding coronavirus disease, now called COVID-19. TCCP is following information, as available, from the Center for Disease Control (CDC), the Minnesota Department of Health (MDH), and FMI: The Food Industry Association. TCCP has an Emergency Response Plan and a set of guidelines to follow with a phased approach depending on the status of coronavirus. We are in the cold and flu season and COVID-19 symptoms resemble these more common infections. It is believed that it is far more likely that anyone in Minnesota with respiratory symptoms is suffering from a cold or flu.

According to CDC, patients with confirmed COVID-19 have had mild to severe respiratory illness with symptoms of:

  • fever
  • cough
  • shortness of breath

What We Are Doing 

  • Monitoring and following guidelines for the food industry as established by the Minnesota Department of Health and CDC.
  • Actively encouraging employees to stay home if they have fever or any other symptoms.
  • Instructing employees to wash hands more frequently.
  • More frequent disinfecting of common surfaces, door handles, grocery carts, shared work equipment, etc. at all TCCP locations.
  • Updating our emergency response plan so we are well prepared for the potential impacts of the virus.
  • Working with our vendors and suppliers to maintain a consistent level of service and product deliveries for our community.